iPad App FAQ's

Q.How big are the electronic issues of your magazines?

A.Typically each issue is between 50MB and 100MB. This is primarily due to each issue having both portrait and landscape layouts as well as the addition of multimedia content.

Q.The progress bar looks like it's not moving, why is the download of the issue taking so long?

A.With any download over 20MB you should ensure that you are connected to the internet via your wireless as 3G may take a long time and use a significant amount of the data from your data plan.

Q.What should I do if the issue won't download or the install was unsuccessful?

A.Sometimes Apps don't install properly and will need to be re-installed. Through iTunes, uninstall the application and re-install it again.

Q.I reinstalled the application but when I try and download the issue again it says that I need to purchase it again. Will I be charged a second time?

A.No. When you confirm that you would like to proceed with the purchase you will be notified that you already own the issue and you can proceed with the download free of charge.

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